Search

Elderly woman’s horror at ‘heavy handed’ Islington Council bailiff tactics

16:29 06 February 2013

The letter sent by Islington Council baliffs

The letter sent by Islington Council baliffs

Archant

An elderly woman was horrified when bailiffs from Islington Council council left a debt collection letter, with all her personal details, in a communal letter box.

The woman, who wishes to remain anonymous, had fallen behind with her council tax – so the town hall sent in the debt collectors.

But she says on two occasions she returned home to find a letter from Newlyn PLC, the debt recovery company with her full name, address, and amount owing in full view.

She referred the matter to Brian Potter, chairman of the federation of Islington Tenant’s Associations, who said: “She is absolutely distraught – it’s outrageous that an open letter, not even folded, was placed in a communal are for everyone to see. So much for confidentiality and date protection.

“It’s obvious the council aren’t controlling these companies like they should be. I thought it was a scam to be honest, but the council confirmed it was them.

“It’s more than heavy handed, it’s outrageous.”

Cllr Greening, Islington Council’s executive member for finance, said: “We require our contractors to follow a strict code of conduct when corresponding with residents.

“We have asked Newlyn PLC to look into how this letter was delivered and they have assured us that a sealed, addressed envelope was used, as is always the case for any written correspondence.

“Newlyn staff had also made numerous previous attempts to get in touch with the resident before delivering this letter, but received no response.

“We’re talking to housing staff to see what improvements to the security of delivered post could be made.”

0 comments

Latest News Stories

31 minutes ago
7/7 survivor Gill Hicks hugs PC Andy Maxwell, who came to her aid when she was injured at Kings Cross Station in London nearly 10 years ago, as Ms Hicks and faith leaders retraced where the devastating 7/7 London bombings took. PRESS ASSOCIATION Photo. Picture date: Monday July 6, 2015. The small procession is part of an initiative calling on people in London to

A survivor of the 7/7 London terror attacks has had an emotional reunion with one of her saviours yesterday.

The scene in London on 7/7. Picture: Francis Tyers

A look back on the Gazette’s coverage of the atrocities and the victims from the borough killed.

06:30
(Picture:PA / London24)

Ten years ago today, London was rocked by a horrific terrorist attack which killed 52 people. The incident is etched on the memory of the city. Today London24 will be curating this live blog, rounding up coverage from across the capital and bringing you stories of incredible courage and inspiration.

The number 30 double-decker bus in Tavistock Square, which was destroyed by a terrorist bomb 10 years ago today.

Britain will today mark the 10th anniversary of the July 7 London terrorist attacks which left 52 dead and hundreds injured.

Most read news

Competitions

Good times with Greenall's!

Good times with Greenall’s, a Great British gin sponsors Great British racing.

Escape to the picturesque sights of Cornwall

Summer is finally here, and what is the number one holiday location in the UK during the warmer months? Cornwall, of course!

Digital Edition

Image
Read the Islington Gazette e-edition today E-edition
Family Notices 24


Our trusted business finder