Search

Finsbury Park care home faces closure after series of complaints

PUBLISHED: 13:15 13 July 2012

The care home

The care home

Archant

A Finsbury Park care home has suspended two members of staff after receiving allegations of unflushed toilets, burnt food being served and residents going without alarm calls.

Placements have also been suspended at St Anne’s Care Home, in Durham Road, since July 4 and a full investigation is underway after the families of several residents raised grievances about the care.

As the Gazette went to press, relatives of all 41 residents were set to meet the director of Anchor, which runs the home, and Islington social services to discuss the future of St Anne’s.

The family of a 78-year-old resident known only as Mr N launched an independent investigation into his care after he repeatedly “called up crying asking to come home”.

Bird Advisory Services, in City Road, Finsbury, upheld seven out of the 10 complaints, including allegations of a large amount of faeces being left in the toilet, staff serving him burnt chicken, not giving him much-needed physiotherapy and leaving him without an alarm around his neck.

Mr N’s 75-year-old wife said: “It’s shocking – he has given so much to this country and gets nothing back. He would phone me up sobbing –he’d be better off in Pentonville Prison.”

His son added: “It’s worse than inhumane – to deny him physiotherapy and confine him to a wheelchair, impeding his progress.”

The council received several other complaints about the home, sparking the investigation.

A spokesman for the council said: “If St Anne’s is to remain a provider for vulnerable people looked after in the borough, we must satisfy ourselves that the standards are acceptable and structures in place to monitor the wellbeing of residents.”

Cllr Janet Burgess, executive member for health and wellbeing, Islington Council added: ”We are keeping families informed about the results of our investigations into these complaints.”

Irene Campbell, Anchor’s district manager for St Anne’s, said: “We recognise there are improvements to be made and are working together with the local authority and Care Quality Commission to ensure that the standards of care are as high as we would expect.”

She added: “We have held an investigation and have suspended two members of staff.

“Our customers have told us that they are very happy living at St Anne’s and we have no intention of closing the care home.”

St Anne’s hit the headlines back in 2008 when staff were found to have made a series of errors leading up to the death of resident Mary Quigley.

Latest Islington News Stories

14:41

A 19-year-old man was stabbed in the leg at the BP garage in Finsbury Park last night.

14:05

A mum rescued her daughter in their Goswell Road home last night. An unattended tealight had set the little girl’s bedroom alight.

11:44

It’s been a bad season for Arsenal – but it could still end with a trophy parade around Highbury on Sunday.

Yesterday, 17:59

Neighbours and community groups joined architects and planners on Saturday to shape a new “vision” for the section of the A1 between the Odeon and Holloway Road Tube station.

Yesterday, 14:16

A distraught mum swore revenge on her son’s alleged killer in an Old Bailey courtroom, shouting: “I’m going to kill you for murdering my boy. You’re as good as dead.”

Yesterday, 10:33

Detectives investigating the fatal stabbing of Jonathon “JJ” McPhillips in Upper Street have made a seventh arrest.

Yesterday, 08:43

Islington South and Finsbury incumbent Emily Thornberry told voters it was a straight choice between Labour and the Conservatives at the Gazette’s hustings last night.

Sunday, May 21, 2017

Candidates for Islington South and Finsbury clashed with each other – and the audience – at a heated hustings in St Mary’s Church tonight.

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now

Newsletter Sign Up

Sign up to receive our regular email newsletter

Most read news

Digital Edition

cover

Enjoy the
Islington Gazette
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now