Search

Finsbury Park care home faces closure after series of complaints

13:15 13 July 2012

The care home

The care home

Archant

A Finsbury Park care home has suspended two members of staff after receiving allegations of unflushed toilets, burnt food being served and residents going without alarm calls.

Placements have also been suspended at St Anne’s Care Home, in Durham Road, since July 4 and a full investigation is underway after the families of several residents raised grievances about the care.

As the Gazette went to press, relatives of all 41 residents were set to meet the director of Anchor, which runs the home, and Islington social services to discuss the future of St Anne’s.

The family of a 78-year-old resident known only as Mr N launched an independent investigation into his care after he repeatedly “called up crying asking to come home”.

Bird Advisory Services, in City Road, Finsbury, upheld seven out of the 10 complaints, including allegations of a large amount of faeces being left in the toilet, staff serving him burnt chicken, not giving him much-needed physiotherapy and leaving him without an alarm around his neck.

Mr N’s 75-year-old wife said: “It’s shocking – he has given so much to this country and gets nothing back. He would phone me up sobbing –he’d be better off in Pentonville Prison.”

His son added: “It’s worse than inhumane – to deny him physiotherapy and confine him to a wheelchair, impeding his progress.”

The council received several other complaints about the home, sparking the investigation.

A spokesman for the council said: “If St Anne’s is to remain a provider for vulnerable people looked after in the borough, we must satisfy ourselves that the standards are acceptable and structures in place to monitor the wellbeing of residents.”

Cllr Janet Burgess, executive member for health and wellbeing, Islington Council added: ”We are keeping families informed about the results of our investigations into these complaints.”

Irene Campbell, Anchor’s district manager for St Anne’s, said: “We recognise there are improvements to be made and are working together with the local authority and Care Quality Commission to ensure that the standards of care are as high as we would expect.”

She added: “We have held an investigation and have suspended two members of staff.

“Our customers have told us that they are very happy living at St Anne’s and we have no intention of closing the care home.”

St Anne’s hit the headlines back in 2008 when staff were found to have made a series of errors leading up to the death of resident Mary Quigley.

Latest News Stories

Yesterday, 19:00
Android tablet.

Android enthusiasts and professionals will be able to learn about the latest advances and listen to expert speakers at Europe’s largest developer conference next week.

Yesterday, 16:00
Janet from Smokefee Islington with former smoker Peter Hunt

An ex-smoker who went through 100 cigarettes a day has praised the Stoptober challenge and encouraged others to kick the habit.

Yesterday, 12:25
Debbie Rasaki, who has a stammer has appeared on a Channel 4 Documentary about it (photo: Arnaud Stephenson)

TV show follows star of hit show Educating Yorkshire, Musharaf Asqhar

Yesterday, 10:31
Alderman Andrew Parmley awards David Annor with the Highly Commended Trainee of the Year Award at the City Business Traineeship Awards, held on 30th September

A high-flying young business trainee has been handed a prestigious award.

Most read news

The family to which Ebola belongs could be as old as 23 million years.

The gaming industry’s answer to the Oscars has dished out its annual awards.

Potential female candidates are already being prepared for the upcoming diocese vacancies in Southwell, Nottingham, Gloucester and Oxford.

Watch the moment the Shadow Chancellor got interrupted by a daring arachnid.

Digital Edition

Image
Read the $m.global.archantvariables.NewspaperTitle e-edition today E-edition