Search

Finsbury Park care home faces closure after series of complaints

PUBLISHED: 13:15 13 July 2012

The care home

The care home

Archant

A Finsbury Park care home has suspended two members of staff after receiving allegations of unflushed toilets, burnt food being served and residents going without alarm calls.

Placements have also been suspended at St Anne’s Care Home, in Durham Road, since July 4 and a full investigation is underway after the families of several residents raised grievances about the care.

As the Gazette went to press, relatives of all 41 residents were set to meet the director of Anchor, which runs the home, and Islington social services to discuss the future of St Anne’s.

The family of a 78-year-old resident known only as Mr N launched an independent investigation into his care after he repeatedly “called up crying asking to come home”.

Bird Advisory Services, in City Road, Finsbury, upheld seven out of the 10 complaints, including allegations of a large amount of faeces being left in the toilet, staff serving him burnt chicken, not giving him much-needed physiotherapy and leaving him without an alarm around his neck.

Mr N’s 75-year-old wife said: “It’s shocking – he has given so much to this country and gets nothing back. He would phone me up sobbing –he’d be better off in Pentonville Prison.”

His son added: “It’s worse than inhumane – to deny him physiotherapy and confine him to a wheelchair, impeding his progress.”

The council received several other complaints about the home, sparking the investigation.

A spokesman for the council said: “If St Anne’s is to remain a provider for vulnerable people looked after in the borough, we must satisfy ourselves that the standards are acceptable and structures in place to monitor the wellbeing of residents.”

Cllr Janet Burgess, executive member for health and wellbeing, Islington Council added: ”We are keeping families informed about the results of our investigations into these complaints.”

Irene Campbell, Anchor’s district manager for St Anne’s, said: “We recognise there are improvements to be made and are working together with the local authority and Care Quality Commission to ensure that the standards of care are as high as we would expect.”

She added: “We have held an investigation and have suspended two members of staff.

“Our customers have told us that they are very happy living at St Anne’s and we have no intention of closing the care home.”

St Anne’s hit the headlines back in 2008 when staff were found to have made a series of errors leading up to the death of resident Mary Quigley.

Latest Islington News Stories

57 minutes ago

Industrial scale fly-tipping on the Holloway Prison site has been stopped by police and Islington Council.

10:53

A member of the public yesterday found a knife hidden in a bush outside Finsbury Library – where the anti-knife crime Ben Kinsella Exhibition is housed.

08:05

Labour’s red flag, which had flown over Islington Town Hall for five years, was dropped by council leader Margaret Hodge.

Saturday, September 23, 2017

Wondering what the weather has in store for us this weekend? Watch our Met Office video forecast.

Friday, September 22, 2017

Angel Central’s £8million plan to bin its iconic angel sculpture in favour of a “pointless” footbridge has fallen flat with shoppers.

Friday, September 22, 2017

A councillor is trying to secure free parking for members of the Armed Forces – but the town hall’s transport boss wouldn’t commit.

Friday, September 22, 2017

Arsenal will foot the bill for cleaning up Highbury Fields after last week’s Cologne match that saw thousands of fans unexpectedly descend on the park.

Friday, September 22, 2017

The leader of Islington Council refused to be drawn into the Highbury Fields barbecue row last night – because of the legal action which has been taken against the town hall.

Newsletter Sign Up

Sign up to receive our regular email newsletter

Most read

Show Job Lists

Digital Edition

cover

Enjoy the
Islington Gazette
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now