Search

Pensioner ‘is left in agony for days’ at Holloway care home

15:22 28 December 2012

Pauline Price (left) with her mother Lucinda Thomas

Pauline Price (left) with her mother Lucinda Thomas

Archant

An elderly woman was left in excruciating pain for two days after care home staff failed to spot that she had broken her hip, her family has alleged.

Lucinda Thomas, 89, was in pain from her neck down and could not bear to be touched.

But it is claimed that staff at Lennox House in Durham Road, Holloway, did not notice until alerted by Miss Thomas’ daughter – and then they said it could wait until the doctor visited the following day.

When Miss Thomas, who until recently lived in Upper Clapton, was eventually taken to hospital, it emerged that she had a broken hip and needed an operation.

An investigation has now been launched by Islington Council’s safeguarding team to establish exactly what happened.

Miss Thomas’s daughter Pauline Price, 66, a retired teaching assistant of Moundfield Road, Stamford Hill, is demanding answers.

Mrs Price said: “When I went there on November 8, I went to hug her and she screamed in pain. I asked her where the pain was and she said her right side up to her neck. I told one of the nurses and she said the doctor was coming the following day.

“I went to visit her on November 9 and they were about to take her to hospital by ambulance.

“The hospital confirmed she had broken her hip. She had a hip replacement on November 10.

“They said she had been in that situation, with a broken hip, for at least three days.

“Staff should have realised something was wrong. That’s the reason why I reluctantly put her into a home. I thought she was going to get 24/7 care.”

Miss Thomas, a retired factory worker who first came to the UK from Antigua in 1960 and until recently lived in Springfield, Upper Clapton, is now in a different home.

Lennox House, owned by Care UK, caters for up to 87 elderly people.

In 2008, allegations were made of two dead bodies being left in their beds for several days.

But at its most recent inspection in May, the Care Quality Commission (CQC) found that Lennox House was meeting all the essential standards of quality and safety.

Sheila Roberts, a spokeswoman for Care UK, said: “We are working closely with the local safeguarding team which is undertaking a full review of this case to agree what is in the best interests of the resident.

“Lennox is a well-run home which has received a recent favourable and fully-compliant CQC report.”

Cllr Janet Burgess, Islington Council’s executive member for health and wellbeing, said: “We take the welfare of vulnerable service users very seriously, and have launched a safeguarding investigation into this complaint. We’re unable to comment further on this case because of service user confidentiality.”

0 comments

Latest Islington News Stories

Yesterday, 16:40
Jeremy Corbyn gets shown how to fix a cracked phone screen

Jeremy Corbyn took a seat next to some Islington teenagers last week to learn how to fix cracked phone screens.

Yesterday, 16:11
Arlington Square in Islington. (Picture: Google Maps).

Two teenagers were stabbed in an Islington square on Wednesday night.

Yesterday, 13:42
Emergency services and displaced commuters outside Caledonian Road and Barnsbury station (Picture: Sam Gelder)

A 15-year-old boy has been charged with attempted murder after a man was stabbed on the platform of Caledonian Road and Barnsbury Overground station on Thursday.

Yesterday, 13:37
Masjid Al-risaalah mosque and Islington Islamic Centre. (Picture: Google Maps).

A man has been charged with attempted murder after a stabbing outside a mosque in Parkhurst Road last week.

Yesterday, 12:31
Cllr Diarmaid Ward, Islington's housing leader, back left, with Islington Council leader Richard Watts, back right, and new tenants in the council housing in King Henry's Walk, Canonbury

As the UK’s most densely populated borough, Islington is particularly exposed to London’s housing crisis. It means the council is getting creative with its locations for new houses.

Mon, 09:00
Islington Gazette: August 29, 1986

Daredevil Gooners seeking a bird’s eye view of Arsenal games were warned they were dicing with death.

Sunday, August 28, 2016
Peter and Alan Arthy at the Mears Group HQ in Caledonian Road

“I was 14 and the career officer came round. He said to me ‘right you’ve got three options; making women’s handbags, a dustman or a painter and decorator’.”

Friday, August 26, 2016
Fabric nightclub in Charterhouse Street. Picture: Polly Hancock

Embattled Farringdon nightclub Fabric is “a safe haven for the supply and consumption of illegal drugs” with lax security, licensing chiefs will be told on September 6.

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now

Newsletter Sign Up

Most read news

Competitions

You could win £15,000 to spend on either their mortgage or a deposit towards the home of their dreams

Wouldn’t it be lovely to have a period of time when you simply don’t have to worry about finding the money each month to pay your mortgage? When you don’t have to put money aside from your monthly income, or worry about having to afford other essential outgoings?

Which book character do you share cleaning habits with?

Whether you have more in common with put-upon Cinderella, emotionally turbulent Jane Eyre, or easily distracted Mole, you’re sure to appreciate that one lucky winner will receive four sessions of free cleaning. Enter our quiz for your chance to win. All runners up will get £10 off their first clean when making a repeat booking.

Digital Edition

cover

Enjoy the
Islington Gazette
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now