Islington care agency reprimanded after surprise inspection
A care agency has been given a formal warning and told to make improvements after inspectors found shortcomings in its services.
Hillgreen Supported Living, in Upper Street, Islington, was reprimanded by the Care Quality Commission (CQC) after a visit in March.
At the time the agency provided personal care to people at a supported living service outside the borough and currently supports three people living in the community.
The agency was warned over failing to properly assess care needs, inadequately training staff and letting care plans fall out of date.
Matthew Trainer, from the CQC, said: “These standards exist to protect vulnerable people – who cannot always speak up for themselves – from being put at risk of harm.
“It is worrying when care planning fails to take into account the individual needs of vulnerable people.”
Inspectors will return for another visit and could take further action if the situation has not improved.
Most Read
- 1 Police called to 'youth with knife trying to climb school gates'
- 2 Jailed: 9 north London offenders put behind bars in June
- 3 Guilty: Man murdered woman at bus stop and tried to kill another a day later
- 4 'Reclaiming public spaces': Islington's free nonconformist street party
- 5 Covid: North London hospital admissions rising amid national surge
- 6 MP steps in to get Ukrainian violinist to concert with Islington orchestra
- 7 Bullying and absence concerns see City of London Academy Highgate Hill get ‘requires improvement’ Ofsted
- 8 Concerts to be held across Islington as festival returns.
- 9 What to see in the sky in July: Year's biggest supermoon and meteor showers
- 10 Call to get vaccinated amid Covid surge
The CQC has issued three warning notices to Hillgreen for not having adequate guidance for managing challenging behaviour.
Hillgreen declined to comment when contacted by the Gazette.
